HES Institute respects your privacy and is committed to handling personal information responsibly and in accordance with applicable law.
This Privacy Policy explains how personal information submitted through our website may be collected and used in connection with our services.
1. Information We May Collect
When you contact HES Institute, register for a course, request information, or use our services, you may provide personal information necessary for us to respond to your enquiry or provide the requested service.
The information may be provided through:
- Website forms
- Course registration forms
- Enquiries
- Telephone communication
- Email communication
- Other approved registration or communication methods
2. How We Use Personal Information
Personal information submitted through our website may be used for purposes including:
- Responding to enquiries.
- Processing course registrations.
- Providing training services.
- Providing consultancy and professional services.
- Communicating with participants and clients.
- Maintaining business records.
- Managing relevant service-related communications.
3. Course and Certification Information
Where participation in a course involves an external awarding, examination, certification, professional, or standards organisation, relevant information may need to be handled in accordance with the applicable requirements of that organisation.
The relevant organisation’s privacy and information-handling requirements may also apply where appropriate.
4. Protection of Personal Information
HES Institute will handle personal information in accordance with our Privacy Policy and applicable law.
We aim to use personal information only for legitimate business, service, registration, communication, and administrative purposes connected with our activities.
5. Confidential Business Information
Clients and participants should avoid submitting confidential or sensitive business information through general website forms unless specifically requested or agreed by HES Institute.
Confidential information exchanged as part of a consultancy or contractual relationship may be subject to separate confidentiality arrangements.
6. Third-Party Websites
Our website may contain references or links to third-party organisations, websites, products, services, standards, or resources.
HES Institute does not control the privacy policies or practices of third-party websites and is not responsible for their content, availability, security, policies, or practices.
Users should review the relevant third party’s privacy policy before submitting personal information through an external website.
7. Changes to This Privacy Policy
HES Institute may update this Privacy Policy from time to time.
Any updated version will become effective when published on this website unless otherwise stated.
8. Contact Us
If you have questions regarding this Privacy Policy or how your personal information is handled, please contact HES Institute using the contact information provided on our website.